Terms & Conditions

Last updated: 2 September 2026

1. Who we are

Complete ACL ("we", "us", "our") provides ACL rehabilitation guidance through the Complete ACL mobile app (the "App") and this website. By joining our waitlist, using this website or using the App, you agree to these terms.

2. The waitlist

Joining the waitlist is free and does not commit you to a subscription. We will use the details you provide to let you know about the launch of the App and related updates. You can ask to be removed from the waitlist at any time.

3. Subscriptions and billing

The App is offered as a subscription at £79 per month, billed through the App Store. A 2-day free trial is available during our first month after launch. Unless you cancel before the end of your trial or current billing period, your subscription renews automatically. Subscriptions are managed and cancelled through your App Store account settings.

4. Your licence to use the App

We grant you a personal, non-transferable, non-exclusive licence to use the App for your own recovery. The Complete ACL app is only supported on one device. Your account is for your use only. You may not share your account or make the App available to anyone else, and you may not copy, modify, resell or redistribute any part of the App or its content.

5. Health and medical disclaimer

Complete ACL provides structured rehabilitation guidance and education. It is not a substitute for professional medical advice, diagnosis or treatment, and it does not create a therapist–patient relationship. Always follow the specific guidance of your surgeon, physiotherapist or other qualified health professional, and consult them before starting or changing any exercise programme. Stop exercising and seek medical advice if you experience pain or symptoms that concern you. You use the App at your own risk and are responsible for ensuring exercises are appropriate for your circumstances.

6. Intellectual property

All content in the App and on this website, including programmes, videos, text, graphics and branding, belongs to Complete ACL or its licensors and is protected by intellectual property law.

7. Our liability

Nothing in these terms limits liability that cannot be limited by law. Subject to that, we are not liable for losses that were not foreseeable when these terms were formed, losses not caused by our breach, or business losses. Our total liability in connection with the App is limited to the amount you have paid us in the 12 months before the claim arose.

8. Ending your use

You can stop using the App and cancel your subscription at any time via the App Store. We may suspend or end your access if you seriously breach these terms.

9. Changes

We may update the App, our pricing and these terms from time to time. If we make material changes we will give you reasonable notice, and continued use after that means you accept the updated terms.

10. Governing law and contact

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. Questions? Contact us at accounts@completeacl.com.